FAQ
Venue
Group Therapy 600 and Open Air Mexico City will take place on October 19 & 20 at Hipódromo de las Américas, Mexico City.
Lineup
Lineup will be revealed soon. Saturday 19 October will be headlined by Above & Beyond. They'll be joined by a selection of trance and progressive names. On Sunday 20 October, Anjunadeep will take over proceedings with Open Air Mexico City.
Accessibility
Who can I speak to about accessibility?
We take the needs of ticket holders who are disabled or have other access requirements very seriously and actively encourage people of all abilities to attend the event.
If you have access requirements or concerns about any elements of the event, please specify such requirements or concerns either at the point of purchase or afterwards in good time before the event via [email protected] or [email protected]
Tickets
What are the age restrictions for this show?
ABGT600 is 18+.
Are VIP tickets available?
Yes, there are Early Entry and VIP tickets available.
How many tickets per customer?
You will be able to purchase eight tickets per order.
What is your ticketing policy?
All tickets will be checked and scanned on entry.
Any fake, invalid or duplicate tickets will be rejected.
Please ensure that you purchase your ticket(s) from an authorised ticket agent.
I can't find my ticket or ticket information, what do I do?
Please email your ticket provider.
Travel
Will parking be available?
Yes, parking will be available to purchase onsite but it is limited. Please see more information here.
Where should I stay for easy access to ABGT600?
We'd recommend staying in Mexico City.
How far is Hipódromo de las Américas from MEX Airport?
12.8 Miles, about one hour drive.
Staying in Mexico City
We're aware that the situation regarding water shortages in Mexico City has been in flux, but there is currently no official information indicating water related issues in hotels, venues, or daily life. Our local promoter partner OCESA works on several initiatives to prevent water wastage at their venues.
Are there any recommended hotels?
We'd recommend staying in the Reforma area.
Where should I go to find the best local cuisine?
The Reforma, Masaryk, Roma and Condesa neighbourhoods are your best option.
What are the best methods of transportation around the city?
Public transportation (metrobus, bus and metro) and private transportation (Uber, Didi, etc).
Are there any landmarks I should visit during my visit to Mexico City?
Ángel de la Independencia, Monumento a la Revolución, Palacio de Bellas Artes, Zócalo and Castillo de Chapultepec.
Safety Policy
We look forward to welcoming everyone to ABGT600 & Anjunadeep Open Air Mexico City.
We would like to remind all guests, before and during the event, to play their part in making everyone's visit a safe and enjoyable experience.
As always, the safety of all our guests is our top priority. We will have a professional security team who conduct thorough searches on all guests prior to entry, along with a medic and welfare facility on site.
Anyone who feels unwell or uncomfortable can contact the venue's medical and security teams, or any member of staff immediately for assistance without judgement.
Your conduct
ABGT600 and Anjunadeep Open Air Mexico City has a zero tolerance for non-consensual behaviour.
If you are seen to be making someone feel uncomfortable, harassing or assaulting anyone, you will be dealt with accordingly;
- You will be reported to security.
- You may be reported to the police and they may be called to the venue.
- You will be ejected from the venue.
- You will be banned from entering the venue in the future.
Please be aware that uniformed and plain clothed security will constantly monitor all spaces both in person and on CCTV throughout the event.
Feeling unwell
If at any time you feel unwell and need assistance, please make yourself known to one of our team located throughout the venue. We will have dedicated welfare and medical teams located on site. We operate an open door policy and you are welcome to seek help at any time without any judgement.
Spiking
The venue has a zero tolerance policy on drink tampering or spiking of any kind.
- All guests are subject to a thorough search when accessing the venue.
- Uniformed and plain clothed security are constantly monitoring all spaces both in person and on CCTV.
- Anyone caught spiking will be immediately dealt with by our security team, reported to the police, prosecuted and banned from the venue.
Can I bring prescription medicine or medical equipment to the venue?
If you need to bring any medicine or medical equipment to the event, you will need to bring a valid doctor's prescription.
What can I bring to the shows?
The following items are allowed at ABGT600 and Anjunadeep Open Air Mexico City:
- For bag policy, scroll to "What is the bag policy"
- Mobile phones and chargers/portable batteries (take good care of them and be careful of pickpocketing)
- Fanny Packs
- Sunglasses and hats
- Medication prescribed by a doctor that is not expired (you must show the doctor's prescription and check with a security officer upon entry. Only bring the amount of medication needed for the duration of the festival). The prescription must match your ID.
- Ear plugs
- Sealed lip gloss
- Powder makeup
- Tampons/sanitary pads in closed packaging
- Sealed chewing gum
- Hula hoops—including those with LEDs
- Inflatables — must be deflated upon entry
- Hand-made flags or banners without poles
- Festival totems or decorated soft pool sticks. We accept any material as a totem pole as long as it does not have a diameter of more than 3 cm. Any dangerous object will not be allowed into the event
- Non-professional flash cameras and recording cameras measuring less than 12 cm (Sony Action Cam, GoPro, etc.) and extendable GoPro sticks or Selfie sticks.
- Inflatable chairs or sofas — must be deflated upon entry
- Small hand sanitizer - no more than 60ml
- Simple belts / straps — no dangerous prominent objects such as spikes
- Contact lens fluid — must be new and sealed. Different from eye drops
- Cream sun cream
- Rechargeable external batteries
Which items are prohibited at the event?
The following items are not allowed at ABGT600 and Anjunadeep Open Air Mexico City:
- Any illegal substances
- Drugs or drug paraphernalia
- Any type of weapon (includes knives, pepper spray, fireworks, etc.)
- Machines that give massages or massagers
- Laser beams or bugles
- Hard chemical lights that can serve as projectiles
- LED Gloves
- Pacifiers
- Dust masks
- Eye drops
- Over the counter drugs
- Liquid make-up
- Perfume
- Aerosols (deodorants, paint, etc.)
- Deodorants (liquid, paste or spray)
- Unsealed tampons/pads
- Lighters and cigarette packs
- Electronic cigarettes and vaporizers
- Vape liquid/e-liquid
- Glass cups, cans, cups or coolers
- Food and drink
- Markers, feathers or canned paint
- Long chains or spiked jewellery
- Stickers, flyers or other advertising
- Balls or Frisbees
- Tents, chairs or blankets
- Parasols or umbrellas
- Wineskins, bota bags or amphorae
- Large bags, backpacks or handbags larger than 30cm x 30cm
- Teddies
- Professional cameras, video cameras or audio recording equipment (nothing with detachable lenses, tripods, large zooms, etc.)
- Animals
- Inflatable costumes that require any type of battery
- Very large buckles with spikes, or studs
- Any object that is considered dangerous or that does not comply with safety measures will not be admitted. All people are subject to a physical screening before entering the festival.
What is the bag policy?
Allowed bags:
- Transparent bags made of plastic, vinyl or PVC that do not exceed 30 x 15 x 30 cm (11.8 x 5.9 x 11.8 inches)
- Small opaque handbags (with or without a strap) that do not exceed 11 x 16 cm (4.3 x 6.3 inches)
- Transparent storage bags like Ziploc or similar (medium size)
- Fanny packs that do not exceed 11 x 16 cm (4.3 x 6.3 inches)
- Hydration backpacks with no more than two main compartments and one additional compartment - it must be empty upon arrival
- Any object with a bag is subject to inspection
Bags not allowed:
- Everyday bags
- Backpacks
- Camera cases
- Large tote bags
- Mesh bags
What kind of totem can I bring?
Totems are allowed if they follow the guidelines below.
Extendable poles are allowed into the festival as long as they are no more than 1" in diameter and are a maximum height of 10 feet. Please review our full Totem guidelines below:
- Totems should have a maximum height of 3 metres.
- Totems must be made from a lightweight material (e.g., foam, PVC / no solid metal).
- Collapsible/telescoping camera extenders that follow the above guidelines are OK (lightweight/hollow aluminium/polycarbonate).
- PVC, light wood poles must be no thicker than 1” in diameter.
- Decorated pool noodles work great for easy entrance through security.
- Inflatables attached to totems must be deflated upon entry.
- Any item deemed dangerous will not be allowed.
- Totems promoting illegal activities or inciting hatred will not be allowed.
Can I bring my own food and drink?
You're not permitted to bring food or drink into the venue. There will be a delicious range of food and drink options.
Can I smoke or vape at ABGT600 & Anjunadeep Open Air Mexico City?
According to the law, do not bring cigarettes/vapes to the festival as they will not be allowed access, you will be ejected from the venue without a refund.
What is the event's drug policy?
ABGT600 and Anjunadeep Open Air Mexico City operate a strict zero tolerance drugs policy. Searches will be in operation and this is a condition of entry to the venue.
If you're concerned over any part of the search, you can speak to staff privately so that they can explain the process. You can refuse the search and leave the venue at any point should you not wish to continue.
Anyone found in possession of illegal substances will be refused admission, ejected from the venue and may also be liable for prosecution.
We reserve the right to pass your details to the relevant authorities should we consider an offence or criminal act has taken place.